01What areas does Knightwatch Public Safety serve?+
Knightwatch serves the Jacksonville metropolitan area, including Clay, Duval, St. Johns, and Nassau counties. Additional service areas may be considered based on operational availability.
02What types of security services does Knightwatch offer?+
Our services include armed and unarmed security, static security posts, access control, mobile patrols, event security, construction and property security, and fire watch services.
03Does Knightwatch provide 24/7 security coverage?+
Knightwatch maintains 24-hour dispatch capabilities and can coordinate around-the-clock coverage, subject to staffing availability and service requirements.
04Is there a minimum number of hours required?+
Yes. A four-hour minimum generally applies per officer, per shift. Specific assignment requirements are outlined in the service proposal.
05Can I request emergency or same-day security coverage?+
Yes. Emergency and short-notice assignments may be accommodated based on availability, location, and the type of coverage requested.
06Are Knightwatch security officers licensed and trained?+
Officers must maintain the appropriate Florida security credentials for their assignments. Knightwatch also emphasizes training, accountability, professional conduct, and ongoing supervision.
07Are Knightwatch officers law enforcement officers?+
No. Our officers are private security professionals who operate within the authority granted by Florida law, their training, agency policies, and assigned post orders.
08What is fire watch, and when is it needed?+
Fire watch may be required when fire protection systems are impaired or a local fire authority orders additional monitoring. Officers conduct assigned patrols, document their observations, and notify appropriate personnel of identified hazards.
09How are security incidents documented?+
Depending on the assignment, Knightwatch provides incident reports, daily activity documentation, and other records established in the client's service agreement.
10Does Knightwatch provide security for one-time events?+
Yes. We can accommodate qualifying single-day events, temporary assignments, and ongoing security needs, subject to availability.
11How does billing work?+
Billing terms, payment schedules, and applicable charges are clearly outlined in each client's written service agreement.
12How do I request a security proposal?+
Contact Knightwatch with your service location, requested coverage, anticipated start date, and specific security concerns. Our team will review your needs and provide a customized proposal.
13Is Knightwatch currently accepting new clients?+
Knightwatch is preparing for launch and welcomes prospective client inquiries. Security service deployments will begin once all required licensing, insurance, and operational prerequisites are satisfied.